AI That Understands Your Org. Fixes Issues Faster.
RAGSI.AI is a Salesforce-native AI engine that deeply understands your org's metadata, configurations, and dependencies — enabling teams to identify, diagnose, and resolve high-priority bugs and production issues faster than ever before. By learning the unique structure of your Salesforce environment, RAGSI.AI pinpoints the root cause of issues across 1,470+ metadata types, traces cascading dependencies, and recommends precise fixes before problems reach production.
The Problem: Salesforce orgs grow complex fast. A single field change can break flows, validation rules, reports, and Apex triggers across the entire org. Traditional debugging is manual, slow, and error-prone. Teams waste hours tracing dependencies and still miss critical impacts.
The RAGSI.AI Solution: AI that truly understands YOUR org. RAGSI.AI continuously learns your org's metadata structure, change history, and configuration relationships. When issues arise, it instantly identifies the root cause, maps all affected components, and suggests targeted fixes — reducing bug resolution time by up to 10x.
Resolve production bugs in minutes, not hours. Understand the full impact before making any change.
Trace Apex dependencies instantly, identify breaking changes, and deploy fixes with confidence.
Maintain org health, eliminate technical debt, and prevent recurring issues through AI-powered monitoring.
Diagnose customer-reported issues faster with AI that already understands the org's configuration.
While other tools provide metadata visibility, only RAGSI.AI uses AI to deeply understand your specific org — enabling faster bug resolution, smarter impact analysis, and proactive issue prevention.
| Feature | RAGSI.AI | Elements.cloud | Salto | Panaya ForeSight | SF Einstein |
|---|---|---|---|---|---|
| AI Org Understanding | ✓ Deep Context | ○ Metadata Only | ○ Config Only | ○ Limited | ○ Generic |
| AI Bug Root Cause Analysis | ✓ Native | ✗ | ✗ | ○ Basic | ✗ |
| AI-Powered Chat | ✓ Native | ○ Limited | ✗ | ○ Seemore | ✓ Copilot |
| Metadata Types Analyzed | ✓ 1,470+ | ✓ 1,200+ | ✓ All | ○ Limited | ○ Limited |
| Impact Analysis | ✓ AI-Powered | ✓ Rule-Based | ✓ Built-in | ✓ AI-Assist | ✗ |
| Change Tracking | ✓ Full Audit | ✓ Nightly Sync | ✓ Git-Based | ○ Limited | ✗ |
| Auto Documentation | ✓ AI-Generated | ✓ Template | ✗ | ○ ExplAIn | ✗ |
| Knowledge Sync | ✓ Real-time | ○ Nightly | ○ Manual | ✗ | ✗ |
| Force Delete / Data Consent | ✓ Full | ✗ | ✗ | ✗ | ✗ |
| BYOK (Bring Your Own Key) | ✓ Full | ✗ | ✗ | ✗ | ✗ |
| BYOAI (Bring Your Own AI) | ✓ Multi-Provider | ✗ | ✗ | ✗ | ✗ |
| Free Tier Available | ✓ Yes | ○ Trial Only | ✓ Yes | ✗ | ○ Limited |
| Unlimited API Calls | ✓ All Tiers | ✗ | ✗ | ✗ | ✗ |
| 100% Salesforce Native | ✓ | ○ Hybrid | ○ External | ○ Chrome Ext | ✓ |
| Starting Price | FREE | $495/mo | Contact Sales | $49+/mo | $50/user/mo |
RAGSI.AI is the only AppExchange product that deeply understands your org's unique configuration to resolve bugs faster — with unlimited API calls, BYOK/BYOAI support, and Force Delete consent across all tiers.
Simple, transparent pricing with unlimited API calls across every tier. No hidden fees. No per-user surcharges on API usage. No per-query charges.
All tiers include unlimited API calls. No rate limits, no per-query charges, no surprises. Start free and scale as you grow.
RAGSI.AI is built with a security-first architecture that ensures your Salesforce data remains protected at every layer. We adhere to the highest standards of data protection and compliance.
All data transmitted between your Salesforce org and RAGSI.AI services is encrypted using TLS 1.2 or higher. This ensures end-to-end encryption for every API call, metadata sync, and AI query.
All communications encrypted with modern TLS protocols. Older protocols (TLS 1.0, 1.1, SSL) are explicitly disabled and rejected.
Any cached metadata is encrypted with AES-256 before storage. Enterprise clients can use their own keys (BYOK).
Prevents man-in-the-middle attacks on API communications between Salesforce and the AI gateway.
Secure authentication without ever storing user credentials. Zero-config connected app setup.
AI gateway runs in isolated, SOC 2 compliant Heroku infrastructure with dedicated compute resources.
RAGSI.AI operates on a zero data retention principle. Your business data never leaves your Salesforce org boundaries:
RAGSI.AI does not store, copy, or persist any of your Salesforce business data outside your org.
We analyze metadata structure and configuration, NOT your actual business records, contacts, or opportunities.
Your data is NEVER used to train AI models. Period. This is contractually guaranteed.
AI queries are processed in real-time and discarded. No conversation data is retained after the session ends.
All RAGSI.AI configuration and snapshot data resides within your Salesforce org, under YOUR control.
Independently audited security controls and data protection practices.
Full compliance with European data protection regulations.
Passed rigorous AppExchange security review process.
Respects your existing Salesforce permission model. Users only see metadata they are authorized to access.
Enterprise tier with BYOK supports HIPAA compliance requirements.
Knowledge Sync is RAGSI.AI's intelligent metadata synchronization engine that keeps your AI agent continuously up-to-date with the latest state of your Salesforce org.
| Capability | Free Tier | Pro Tier ($299/mo) | Enterprise (BYOK) |
|---|---|---|---|
| Sync Frequency | Daily | Real-time | Real-time |
| Delta Sync (changes only) | ✓ | ✓ | ✓ |
| Cross-Org Comparison | ✗ | ✓ | ✓ |
| Metadata Versioning | 30 days | Unlimited | Unlimited |
| Sandbox Sync | 1 sandbox | Up to 5 | Unlimited |
| Drift Detection | ✗ | ✓ Automated | ✓ Automated + Alerts |
| Scheduled Snapshots | ✗ | ✓ Configurable | ✓ Configurable |
| API Calls | Unlimited | Unlimited | Unlimited |
RAGSI.AI provides full transparency and control over your data through our Force Delete Consent feature. This is our commitment that we are not holding any of your data.
RAGSI.AI does not hold any of your data. You have full control to force delete all data at any time, with verifiable confirmation.
Enterprise customers can bring their own AI providers and encryption keys for maximum control, security, and compliance.
RAGSI.AI's BYOAI architecture allows enterprise clients to connect their own AI provider accounts, giving complete control over model selection, cost management, and data routing.
Navigate to RAGSI.AI Admin Settings. Select your preferred AI provider from the dropdown (Anthropic, OpenAI, Google, Azure, Custom).
Enter your organization's API key in secure settings. Key is encrypted with AES-256 and stored in Salesforce Custom Settings.
Choose the specific model version. Configure max tokens, temperature, and system prompt via Custom Metadata Types.
All AI queries are routed through RAGSI Gateway to your provider over TLS 1.2+. Responses delivered back to Salesforce.
BYOK allows enterprise clients to use their own encryption keys for an additional layer of security and compliance. With BYOK, you maintain complete cryptographic control.
| Configuration | Options | Setup Method |
|---|---|---|
| AI Provider | Anthropic, OpenAI, Google, Azure OpenAI, Custom | Admin Settings UI |
| AI Model | Any model from selected provider | Custom Metadata Type |
| API Key Storage | AES-256 encrypted in SF Custom Settings | Secure Settings Page |
| Encryption Key (BYOK) | AWS KMS, Azure Key Vault, Custom HSM | Admin Configuration |
| Private Endpoint | VPN, AWS PrivateLink, Azure Private Link | Network Configuration |
| Model Parameters | Max tokens, temperature, system prompt | Custom Metadata Type |
RAGSI.AI is built as a Salesforce-native managed package with a secure Heroku gateway for AI processing. This architecture ensures data protection while delivering powerful AI capabilities.
| Layer | Component | Security |
|---|---|---|
| Salesforce Org | Managed Package (LWC, Apex, Custom Objects) | Org permissions, FLS, CRUD |
| Metadata Engine | Batch Processor, Scheduler, Retrieval Service | Runs within org boundary |
| AI Gateway | Heroku Private Space (Node.js) | TLS 1.2+, SOC 2, isolated |
| AI Provider | Anthropic Claude / BYOAI Provider | BYOK encryption, no training |
| Data Storage | Salesforce Custom Objects only | Your org, your control |
Your Salesforce org sends metadata structure (NOT business data) to the AI Gateway via TLS 1.2+.
AI Gateway forwards the query to your configured AI provider (default: Anthropic Claude, or your BYOAI provider).
AI provider processes the query and returns the response. No data is stored at the provider level.
Response is delivered back to the user in Salesforce. Session data is discarded immediately.
All metadata snapshots are stored ONLY within your Salesforce org's custom objects, under your full control.
One-click installation. No external dependencies or infrastructure setup required.
Grant OAuth access for RAGSI.AI to read your metadata (zero-config connected app).
Knowledge Sync performs an initial metadata scan of your org (typically completes in minutes).
Open the RAGSI.AI chat interface and start asking questions about your org.
Install RAGSI.AI from the Salesforce AppExchange today.
Let AI understand your org and resolve issues faster.
Start with our Free Tier — no credit card required.